At YouCertified, we are committed to fostering an inclusive and welcoming environment where everyone is treated with dignity and respect. We believe in equal opportunity and strictly prohibit discrimination in all its forms. This policy applies to our interactions with customers, as well as to our hiring practices and treatment of employees and contractors.

Non-Discrimination Towards Customers

YouCertified is dedicated to providing accessible and high-quality educational services to all individuals. We do not discriminate against any customer or prospective customer on the basis of:

• Race, Color, or Ethnicity

• Religion or Creed

• National Origin or Ancestry

• Sex, Gender (including Gender Identity and Expression)

• Sexual Orientation

• Age

• Physical or Mental Disability

• Genetic Information

• Veteran Status

• Marital Status

• Any other characteristic protected by applicable federal, state, or local laws.

This commitment extends to all aspects of our service, including course enrollment, access to materials, customer support, and any other interactions with YouCertified. We strive to create an inclusive learning environment where every customer feels valued and supported.

Non-Discrimination Towards Employees and Contractors

YouCertified is an equal opportunity employer and values the diversity of its workforce and professional relationships. We are committed to providing a work and engagement environment free of discrimination and harassment.

We strictly prohibit discrimination and harassment against any employee, job applicant, or independent contractor on the basis of:

• Race, Color, or Ethnicity

• Religion or Creed

• National Origin or Ancestry

• Sex, Gender (including Gender Identity and Expression)

• Sexual Orientation

• Age

• Physical or Mental Disability

• Genetic Information

• Veteran Status

• Marital Status

• Any other characteristic protected by applicable federal, state, or local laws.

This policy applies to all terms and conditions of employment and engagement, including, but not limited to:

• Recruitment, Hiring, and Promotions

• Compensation and Benefits

• Training and Development

• Assignments and Work Opportunities

• Disciplinary Actions and Termination

• Contracting and Vendor Selection

We expect all employees and contractors to uphold this policy and treat colleagues, customers, and partners with respect and fairness. Any behavior that violates this policy will not be tolerated.

Reporting Discrimination

If you believe you have experienced or witnessed discrimination by YouCertified (as a customer, employee, or contractor), we encourage you to report it immediately.

• Customers: Please contact our support team directly at [Your Customer Support Email] or through our website’s contact form on the Contact Us Page.

• Employees and Contractors: Please report concerns to [Specific Contact Person/Department for Employees/Contractors, e.g., HR Department, Your Manager, or a designated compliance officer] at [Relevant Email Address or Contact Method].

All reports will be handled promptly, discreetly, and impartially. YouCertified prohibits retaliation against anyone who, in good faith, reports discrimination or participates in an investigation of such a report.

Policy Review

This Non-Discrimination Policy will be reviewed periodically to ensure its effectiveness and compliance with current laws and best practices.